Third-party delivery is arguably one of the greatest disruptors the restaurant industry has encountered.

The mammoth task of integrating refugees is currently largely undertaken by the public sector. It's long past time for the private sector to do it's part, if not for moral reasons then because helping refugees can help companies themselves.

Consumer inertia is the tendency of some customers to buy a product, even when superior options exist. Alexander J. MacKay discusses how that habit affects competitive strategy and even regulatory oversight.

Today Forbes unveils its seventh annual World’s Most Influential CMOs report, a comprehensive look at the individuals who are the best at driving transformational change within and outside their organizations.

As consumers live moment to moment, marketers need to be there with them every step of the way and adopt the technology that grants them the ability to do so.

Plot out your calendar carefully to avoid missing any standouts.

By bridging online and offline store experiences, having a helpful app and engaging with your new fans to become super-fans, big brands are telling the most compelling customer story of all - it should be easy to buy, easy to engage and easy to become a super fan of a brand.

Linda Hill explains how the digital workplace is generating greater burdens on managers but also creating new opportunities to shine. PLUS: Book excerpt.

Forrester predicted that even more CMO roles at major brands would be taken by a chief growth officer (CGO).