‘Madden 20’ Online Franchise Update: Latest Info On Disabled Mode

EA has shut down the servers for Madden Online Franchise mode and fans of the feature are predictably upset. Here is a look at the statement released about the disabled mode:

Earlier this week we provided an update on why some Online Franchise Leagues were unable to log in. For details on this update, please check out the original EA Forum post here. Yesterday, our teams attempted to roll out a server side fix to address the issue where some Online Franchise Leagues were unable to login. After the fix was rolled out, we noticed that the Franchise servers started to lock up. Late last night, a decision was made that we had to gate all of the Franchise Online modes to prevent all the Madden servers from locking up, which would have impacted all game modes. At this time Franchise Online modes will be offline till further notice. Both Offline Franchise and QB1 are still available to play. Please know that this is the top priority for the Franchise Team to fix at this time. Our teams are actively working through the 3 day weekend to find a solution and get online Franchise modes back online. We will provide another status update this coming Tuesday, November 12th.

EA

Any time an entire mode doesn’t function, fans have every right to be upset. We’ve seen it in the past with various NBA 2K features, MLB The Show’s online franchise was problematic a few years back before Sony pulled the plug on it all together.

Here is a glimpse of the feedback Madden OF fans have given since EA posted the message above:

Sports games today are so advanced and deliver so much more than most of them used to years ago, fans rightfully expect more from the latest titles. Also, social media helps to augment the heat that every product and person receives in any industry.

That said, all things considered, EA is handling this in the best way it can. NBA 2K fans have pleaded with the publisher of their game to be as transparent with their communication. One of the most frustrating aspect of 2K’s struggles has been the lack of communication and definitive sources for information.

Madden’s team has clear voices in the community.

Unfortunately, the information they have to share isn’t what fans want to hear. If this issue with OF is resolved in a reasonable time frame, most of the negativity around the problem will fade. At that point, EA’s transparency might be appreciated.

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