Oliver Wyman

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Oct 7, 2019

Why The Skies Aren't Filled With Delivery Drones ... Yet

UPS may have gained FAA certification to operate a drone delivery service, but only in limited places with low population density. To enable wide-scale use, drone makers will need to ensure that their systems become orders of magnitude more reliable as judged by FAA airworthiness standards.
Sep 27, 2019

How Travel Companies Can Make Customers Happy Without Losing Their Shirts

Everybody likes a good deal, but sometimes travel offers end up not being a win-win for customers and companies — either giving too much away to be profitable or too little to move the needle with the would-be traveler. With the tech available and data travel companies collect, there's no excuse.
Sep 19, 2019

Airlines Struggle To Cope With Rush-Hour-Style Congestion

The congestion at airports and airspace worldwide is beginning to take a toll. Passengers continue to suffer delays and cancellations. But the situation is also beginning to get expensive for airlines, particularly in Europe, where fines and disruptions are taking a chunk out of profitability.
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